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Social Media to bring world peace?

Oct 29 2009

Posted by: Alex Erasmus

Alex Erasmus

Facebook Peace Graph  

At what could be described as its ‘beta’ stage, social media was a tool for people to stay connected within restricted groups (think Facebook’s origins within American colleges). It obviously widened considerably after that and is now on a par (or even beyond) with us checking our emails everyday. It then became a tool for businesses to have a stronger online presence; one where they could communicate better with their customers and potential customers. In even more recent times, social media has evolved into an almost catch-all term for digital marketing. While those in the know will tell you there is more to digital than purely social media, it certainly plays a large part in today’s media landscape. The advent of Twitter has meant social media is now an information swapping super-highway and full-on customer service portal, in addition to all its other guises. Read the rest of this entry »

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Using Twitter for business

Nov 27 2008

Posted by: Thom James

Thom James

Kipp Bodnar of the excellent Digital Capitalism blog posts about the value of Twitter for corporates. He lists 6 ways in which companies can utilise the microblogging tool. The immediacy of communication via a Tweet makes it a potentially highly effective relationship management channel, one that is more direct and inclusive than a blog. The only caveat would be that Twitter is probably not quite popular enough yet, in New Zealand at least, for its potential to truly be maximised.

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